Umic - Statistics

Home

Resources

Statistics

Education and Training

Graphs and Tables - Education and Training

Society and Citizenship

Graphs and Tables – Society and Citizenship

Inclusion and Accessibility

Graphs and Tables - Inclusion and Accessibility

Reports - Inclusion and Accessibility

MeAC - Measuring Progress of eAccessibility in Europe – Assessment of the Status of eAccessibility in Europe (1018.26 KB) , Empirica (Bonn, Germany), Work Research Centre (Dublin, Ireland), in cooperation with The Royal National Institute for Deaf People (London, UK), The Royal National Institute for Blind People (Birmingham, UK) and eWORX S.A. (Athens, Greece), for the European Commission Directorate General for Information Society and Media, 08.11.2007.
How Skilled Are Europeans in Using Computers and the Internet (130.87 KB) , Christophe Demunter, EUROSTAT, 07.06.2006.
eInclusion Revisited: The Local Dimension of the Information Society – Annex 3: Statistical Annex (468.31 KB) , SEC(2005) 206 Part I, Commission Staff Working Document, 04.02.2005.
eInclusion Revisited: The Local Dimension of the Information Society – Annex 3: Statistical Annex (4.96 MB) , SEC(2005) 206 Part II, Commission Staff Working Document, 04.02.2005.

Digital Content

Graphs and Tables - Digital Content

e-Science

Graphs and Tables - e-Science

Knowledge

Graphs and Tables - Knowledge

Reports - Knowledge

Research and Development (R&D)
- Key Figures 2007 on Science, Technology and Innovation – Towards a European Research Area (628.97 KB) , Directorate-General for Research, European Commission, 11.06.2007.
- R&D expenditure and personnel (129.53 KB) , August Götzfried, Statistics in Focus 23/2007, Science and Technology, Eurostat, 21.02.2007.
- Key Figures 2005 on Science, Technology and Innovation – Towards a European Research Area (1.07 MB) , Directorate-General for Research, European Commission, 2005.
- O Alargamento do Universo das Empresas com Participação em Actividades de I&D (1995 – 2001), Parte I - Evolução das Actividades I&D das Empresas entre 1995 e 2001 (325.51 KB) , Maria Paula Fonseca, OCES, Ago. 2004. (Contents in Portuguese)
- Key Figures 2003-2004 on Science, Technology and Innovation – Towards a European Research Area (1.52 MB) , Directorate-General for Research, European Commission, 2003.
- Third European Report on Science & Technology Indicators 2003 –Towards a Knowledge-based Economy, Knowledge-based economy and society 2003 Competitiveness, economic analysis and indicators (3.52 MB) , Directorate-General for Research, European Commission, 2003.
- Key Figures 2001 – Towards a European Research Area: Special edition – Indicators for benchmarking of national research policies (852.81 KB) , Directorate-General for Research, European Commission, 2001.

Enterprise

Graphs and Tables - Enterprise

Reports - Enterprise

Study on eCommerce in Portugal (934.50 KB) , Portuguese Electronic Commerce Association (ACEP) and Netsonda Research Group, Feb. 2007 (Contents in Portuguese)

Public Services

Graphs and Tables - Public Services

Reports - Public Services

Availability of Public Services online
- The User Challenge – Benchmarking the Supply of Online Public Services – 7th Measurement (4.27 MB), prepared by Capgemini for the European Commission Directorate General for Information Society and Media, September 2007.
- Online Availability of Public Services – EU15 Benchmarking (51.7 KB), based on the Capgemini Reports for the European Commission Directorate General for Information Society and Media, UMIC – Knowledge Sociey Agency, Jul. 2006. (Contents in Portuguese)
- Online Availability of Public Services: How Is Europe Progressing? Web based survey on electronic public services report of the 6th measurement (3.49 MB), prepared by Capgemini for the European Commission Directorate General for Information Society and Media, 29.06.2006.
- Online Availability of Public Services: How Is Europe Progressing? Web based survey on electronic public services report of the fifth measurement, October 2004 (6.88 MB) , prepared by Capgemini for the European Commission Directorate General for Information Society and Media, 04.03.2005.
- Online Availability of Public Services: How Is Europe Progressing? Web based survey on electronic public services report of the fourth measurement, October 2003 (1.42 MB), prepared by Cap Gemini Ernest & Young’s for the European Commission Directorate General Information Society, 26.01.2004.
- Web based survey on electronic public services – Results of the Third Measurement (617.79 KB), prepared by Cap Gemini Ernest & Young for the European Commission Directorate General Information Society, 06.02.2003.
- Online Availability of Public Services: How Does Europe Progress? Web based survey on electronic public services overall report Oct 2001 – Oct 2002 (2.80 MB), prepared by Cap Gemini Ernest & Young for the European Commission Directorate General Information Society, Jan. 2003.
- Summary Report: Web based survey on electronic public services – Results of the Second Measurement – April 2002 (639.23 KB), and Annex: 1. Methodological framework of the survey and 2. Results per service, prepared by Cap Gemini Ernest & Young for the European Commission Directorate General Information Society, 20.06.2002.
- Summary Report: Web based survey on electronic public services – Results of the First Measurement – October 2001 (1.44 MB), prepared by Cap Gemini Ernest & Young for the European Commission Directorate General Information Society, 30.10.2001.
Best Practices on Availability of Public Services onlineonline
- Leadership in Customer Service: Delivering on the Promise, Accenture, June 2007.
- Leadership in Customer Service: New Expectations, New Experiences, Accenture, 06.04.2005.
- UN Global E-government Readiness Report 2005 – From E-government to E-inclusion (2.06 MB), Department of Economic and Social Affairs, Division for Public Administration and Development Management, United Nations, New York, 2005.
- User Satisfaction and Usage – Survey of eGovernment Serrvices (1.03 MB), prepared by Rambøll Management, Caopenhagen, Denmark for the eGovernment Unit of the European Commission Directorate General Information Society, Dec. 2004.
- UN Global E-Government Readiness Report 2004 – Towards Access for Opportunity (5.37 MB), Department of Economic and Social Affairs, Division for Public Administration and Development Management, United Nations, New York, 10.12.2004.
- E-Government Leadership: Engaging the Customer, Accenture, 04.05.2004.
- Benchmarking – Final Report on Analysing the Drivers and Promoting the Best Practices of Electronic Services in the Public Sector (1.25 MB), Klas Johansson, Ulf Aronsson, Karl-Erik Andersson, TietoEnator Trigon AB, Gothenburg, 12.09.2002.
Evaluation of the Public Administration Web Sites
- Evaluation of the Presence of the Portuguese Municipalities on the Internet 2003, Final Report (9.13 MB), prepared by Leonel Duarte Santos, Luís Martins Amaral, Maria de Lurdes Rodrigues from CIES – Center for the Research and Study of Sociology, ISCTE and from Gávea – Laboratory for Study and Development of Information Society – DSI, University of Minho, for the Mission Unit for Innovation and Knowledge (UMIC), 2005. (Contents in Portuguese)
- 2nd External Evaluation of Public Administration Bodies Web, 2nd Edition, Final Report(1.69 MB) e Annex A - Bodies Classification (1.50 MB) prepared by Accenture for the Mission Unit for Innovation and Knowledge (UMIC), Dec. 2003. (Contents in Portuguese)
- External Evaluation of Public Administration Bodies Web, 2nd Edition, Final Report (7.46 MB), prepared by Accenture for the Inter-ministerial Commission for the Information Society, Feb. 2002. (Contents in Portuguese)
ICT Use in the Public Administration
- Survey on the use of Information and Communication Technologies in Regional Public Administration - Madeira 2006 Results (395 KB) Knowledge and Information Society Observatory (OSIC) from the Knowledge Society Agency (UMIC) 11.05.2007. (Contents in Portuguese)
- Survey on the use of Information and Communication Technologies in Regional Public Administration - Azores 2006 Results (392 KB), Knowledge and Information Society Observatory (OSIC) from the Knowledge Society Agency (UMIC) 11.05.2007. (Contents in Portuguese)
- Survey on the use of Information and Communication Technologies in Central Public Administration 2006 - Results (546 KB), Knowledge and Information Society Observatory (OSIC) from the Knowledge Society Agency (UMIC) 11.12.2006. (Contents in Portuguese)
- Survey on the use of Information and Communication Technologies in Municipalities 2006 (553 KB), Knowledge and Information Society Observatory (OSIC) from the Knowledge Society Agency (UMIC) 12.11.2006. (Contents in Portuguese)
- Central Public Administration 2005 – Survey on the use of Information and Communication Technologies , Knowledge and Information Society Observatory (OSIC) from the Knowledge Society Agency (UMIC), 09.03.2006. (Contents in Portuguese)
- Municipalities 2005 – Survey on the use of Information and Communication Technologies , Knowledge and Information Society Observatory (OSIC) from the Knowledge Society Agency (UMIC), 09.03.2006. (Contents in Portuguese)
- Autonomous Region of Madeira – Survey on the use of Information and Communication Technologies in Regional Public Administration 2005, Knowledge and Information Society Observatory (OSIC) from the Knowledge Society Agency (UMIC), 09.03.2006. (Contents in Portuguese)
- Autonomous Region of Azores – Survey on the use of Information and Communication Technologies in Regional Public Administration 2005, Knowledge and Information Society Observatory (OSIC) from the Knowledge Society Agency (UMIC), 09.03.2006. (Contents in Portuguese)
- Central Public Administration 2004 – Survey on the use of Information and Communication Technologies, Knowledge and Information Society Observatory (OSIC) from the Knowledge Society Agency (UMIC), 02.01.2005. (Contents in Portuguese)
- Municipalities 2004 – Survey on the use of Information and Communication Technologies, Knowledge and Information Society Observatory (OSIC) from the Knowledge Society Agency (UMIC), 14.12.2004. (Contents in Portuguese)
- Autonomous Region of Madeira – Survey on the use of Information and Communication Technologies in Regional Public Administration 2004, Knowledge and Information Society Observatory (OSIC) from the Knowledge Society Agency (UMIC), 20.05.2005. (Contents in Portuguese)
- Autonomous Region of Azores – Survey on the use of Information and Communication Technologies in Regional Public Administration 2004, Knowledge and Information Society Observatory (OSIC) from the Knowledge Society Agency (UMIC), 20.05.2005. (Contents in Portuguese)
- Central Public Administration 2003 – Survey on the use of Information and Communication Technologies, Knowledge and Information Society Observatory (OSIC) from the Knowledge Society Agency (UMIC), 12.01.2004. (Contents in Portuguese)
- Municipalities 2003 – Survey on the use of Information and Communication Technologies, Knowledge and Information Society Observatory (OSIC) from the Knowledge Society Agency (UMIC), 01.08.2004. (Contents in Portuguese)
- Autonomous Region of Madeira – Survey on the use of Information and Communication Technologies in Regional Public Administration 2003, Knowledge and Information Society Observatory (OSIC) from the Knowledge Society Agency (UMIC), 01.04.2004. (Contents in Portuguese)
- Autonomous Region of Azores – Survey on the use of Information and Communication Technologies in Regional Public Administration 2003, Knowledge and Information Society Observatory (OSIC) from the Knowledge Society Agency (UMIC), 01.04.2004. (Contents in Portuguese)
- Central Public Administration 2002 – Survey on the use of Information and Communication Technologies , Knowledge and Information Society Observatory (OSIC) from the Knowledge Society Agency (UMIC), 01.12.2003. (Contents in Portuguese)
- Central Public Administration 2000 – Survey on the use of Information and Communication Technologies , Knowledge and Information Society Observatory (OSIC) from the Knowledge Society Agency (UMIC), 01.12.2000. (Contents in Portuguese)

Observation and Benchmarking

Graphs and Tables - Observation and Benchmarking

Reports - Observation and Benchmarking

Information and Knowledge Society Observatory (OSIC)
- Information Society in Portugal (2006- )
  Beginning in 2006, the annual statistics reports regarding the several components of the Information Society in Portugal started to be published together under this title, instead of separately fo different components as before (see preceding reports (in Portuguese)).
European Commission
- E-Communications Household Survey (5.86 MB), Special Eurobarometer, requested by Directorate General of Information Society and Media and coordinated by Directorate General Communication, European Commission, April 2007.
- Information Society Benchmarking Report (155.10 KB), Directorate General of Information Society and Media, European Commission, 2005.
Enterprise
- eEurope 2005 – A study of the degree of alignment of the New Member States and the Candidate Countries (1016.30 KB), prepared for SAP by INSEAD, 2005.