When sick, what are the rights and duties?

Any citizen has the right to health and the duty to protect it. If an immigrant is sick, or needs any health care, has to be assisted at a Health Centre or Hospital (in case of emergency). Those services can’t refuse to assist, regarding any reasons related with nationality, lack of economic means, lack legal status or any other.
Foreigners that have no residence permit have access to NHS services and facilities, by presenting to health services in their area of residence a support document (residency certificate), issued by the parish councils (Juntas de Freguesia), accordance with article 34.º, of the Decree of 135/99,  22 April, that they are in Portugal for more than ninety days.
For the residency certificate, two witnesses also resident in the same area are needed to confirm the information, can be individuals (known people, neighbors) or shops (the guest house owner or where they are costumers), or still make a declaration on honor.
After confirmed by the parish council, they should go to the Health Centre to make an one time registration.
 
Underage, in an irregular situation, have access to de NHS with the same rights the law gives to the underage in a regular situation, in national territory. This right regulated in the Decree of 67/2004 of 25 March.
 
These services cover:
 - Promotion and monitoring of health care and disease prevention;
 - Health care for both general practice and specialisation;
 - Nursing care;
 - Hospitalisation;
 - Supplementary diagnostic tests;
 - Medicines and pharmaceutical products;
 - Prostheses and other complementary therapeutic devices.
 
Yes, with no reservations. Beyond their technical skills and human dedication, the health professionals are subjected to professional secrecy and all the information you give them is confidential. People that are in an irregular situation shouldn’t be afraid and should go to a health service whenever the situation requires.

 

Source: Ministry of Health


Contactos Contactos

CNAI - Centro Nacional de Apoio ao Imigrante

Linha de Apoio ao Migrante

808 257 257 (a partir da rede fixa)
21 810 61 91 (a partir de rede móvel e para quem efetua a ligação do Estrangeiro)

CNAI Lisboa

Rua Álvaro Coutinho, 14
1150 - 025 Lisboa
Fax: 21 810 61 17
WebSite: http://www.acm.gov.pt/  
E-mail: informacoes@acm.gov.pt

Horários:
De 2ª a 6ª das 8h00 às 17h00
Nota: Devido ao número de utentes do Centro pode haver limitações de senhas para determinados serviços.

Transportes:
Metro: Linha verde- Estação "Anjos" ou "Intendente"
Autocarros Carris: 12, 30, 60, 708

Latitude: 38.72492748292166 ou 38º 43' 30'' N
Longitude: -9.134284257888794 ou 9º 8' 3'' W
 

CNAI Porto

Rua do Pinheiro, 9
4050-484 Porto
Tel: 22 207 38 10
Fax: 22 207 38 17
Endereço eletrónico: informacoes@acm.gov.pt

Horários
De 2ª a 6ª das 8h30 às 16h30
Sábados das 09:00h às 13:00h
Nota: Devido ao número de utentes do Centro pode haver limitações de senhas para determinados serviços.

Transportes:
Metro: Estação “Trindade"
 

Extensão CNAI Faro

Loja do Cidadão
Mercado Municipal, 1º Piso
Largo Dr. Francisco Sá Carneiro
8000-151 Faro
Endereço eletrónico: informacoes@acm.gov.pt

Horários:
2ª a 6ª, das 8h30 às 19h00
Sábado das 9h00 às 13h00


Sede do Alto Comissariado para as Migrações- ACM, I.P.
R. Álvaro Coutinho, 14
1150 - 025 Lisboa
Tel: 218106100
Fax: 218106117
acm@acm.gov.pt
 

Atenção Atenção

The information presented is purely indicative, with the main purpose  to provide general guidance without exempt, at any case, the consultation with the competent authorities and the use of professional advice regarding the addressed themes

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Please, send us an e-mail with your question(s) or contact us through the following numbers: 808 257 257 (landline number) - (+351) 218 106 191(mobile), from 9: 00h to 19: 00h, Monday through Friday.

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Bem-vindo ao novo portal do Alto Comissariado para as Migrações

Procuramos reunir aqui um conjunto de informação essencial e de interesse para os migrantes. No entanto, sabemos que este é um trabalho contínuo que nunca está terminado.

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