2005 e Anos Anteriores

Nações Unidas - Compendium of Innovative E-government Practices Volume I - Dez. 2005  1.5 MB

As information and communication technologies (ICTs) are dramatically changing the lives of people around the world, governments must come to grips with finding solutions that will increase public value to their citizens. Drawing on the main themes of the United Nations Global E-government Readiness Reports of 2004 and 2005, the citizen should be viewed as the focal point of e-government activities. Although many countries have implemented one-stop portals, online transactions and e-participation possibilities, developing public value in e-government is at the initial stages of conceptualization and implementation. As a result, not all e-solutions and e-services that governments provide necessarily meet the needs of the ordinary citizen.

Ministerial Declaration apprived unanimously on 24 November 2005, Manchester, United Kingdom - Nov. 2005  79.2 kB

Meeting in Manchester on the occasion of the Ministerial eGovernment Conference “Transforming Public Services” of the United Kingdom Presidency of the European Council and of the European Commission, Ministers of European Union (EU) Member States, Accession States and Candidate Countries and Ministers of the European Free Trade Area (EFTA) Countries, responsible for eGovernment policy, under the chairmanship of Minister Jim Murphy, representing the UK Presidency and in the presence of European Commissioner for Information Society and Media Mrs Viviane Reding.

Transformational government Enabled by Technology - Nov. 2005  405.4 kB

 

What is the Manchester eGovernment Ministerial Declaration on the European Union : Frequently Asked Questions - Nov. 2005  88.2 kB

 

eGovernment Policy Stakeholders Meeting - Set. 2005  180.4 kB

In the i2010 initiative, the European Commission announced that an eGovernment Action Plan at EU level will be prepared for approval in 2006. In order to ensure that as many qualified inputs and opinions as possible are considered in the preparation of this Action Plan, a public policy stakeholders meeting was held in Brussels on 21 September 2005. Participants came from industry, public administration, civil society organisations and academia, as well as from several Directorate Generals of the European Commission. In all, 38 speakers made brief presentations, and the audience actively responded with many questions and comments. This report attempts to capture the main points and issues arising from these presentations and discussions, and also aims to highlight contrasting views and approaches. The presentations and discussions were organised in four round tables, and summaries of the main issues are provided below. Full details of

Global e-Government 2005 - Set. 2005  740.4 kB

In this report, I present the fifth annual update on global e-government. Using a detailed analysis of 1,797 government websites in 198 different nations undertaken during Summer, 2005, I chart the variations that exist across regions and countries, and discuss the pace at which e-government is unfolding around the world.

The impact of e-Government on competitiveness, growth and jobs - Fev. 2005  720.2 kB

the eGovernment Observatory has performed a research on the link be-tween e-government and competitiveness. E-government is indeed frequently referred to as a key element of Europe’s competitiveness, jobs and growth agenda. A number of initiatives have been launched in recent years, at national and international level, to better understand the link between e-government and economic performance, in particular with competitive-ness, but the correlation between the digitisation of public services and a more competitive economy remains complex and elusive. The present report is intended to clarify the main is-sues at stake and to provide a sound basis for further work and discussion on the impact of e-government on competitiveness.

The European Interoperability Framework for pan-European eGovernment Services - 2005  963.9 kB

 

Architecture for delivering pan-European e-Government services v1.0 - Dez. 2004  7.3 MB

Pan-European e-Government Services (PEGSs) will enable citizens and businesses from all Member States to access e-Government services in all Member States. In future these services will eliminate or reduce the current limitations on the free flow of people, goods, capital and services across all Member States of the European Union. The road towards this goal has to overcome a number of hurdles of different complexity. An architecture has been developed that addresses these complexities and defines a range of solutions to overcome these hurdles

Technical description of target eGov infrastructure for delivering PEGS - PEGS Infrastructure - Requirements Synthesis Document - Version 3.1 - Dez. 2004  1.8 MB

The objective of this project is to define the high level architecture needed to deliver pan-European e- Government services (PEGS). To this end, three major deliverables are prepared: - a document giving the functional requirements for this architecture; - a document on technology and market trends relevant for the delivery of PEGS; - a document describing the technical infrastructure needed for the delivery of PEGS. The purpose of this document is to describe the functional requirements for the technical infrastructure (PEGS Infrastructure).

Does eGovernment pay off? - Nov. 2004  447.7 kB

Under the authority of the Dutch Ministry of the Interior and Kingdom Relations a research has been carried out into the effective use of information and communication technology (ICT) in the public sector in Europe. The objective of the study was to investigate if it is worth investing in eGovernment initiatives, and to identify the backoffice changes required for that. The study is made by collecting information on a number of “European exemplary public services – Eurexemps” with significant changes in the backoffice of the public organisations involved.

Technical description of target eGov infrastructure for delivering PEGS - Technology and Market Trends - Version 1.2 - Nov. 2004  257.6 kB

This document gives an assessment of technological and market evolutions, which will likely affect the implementation of pan-European e-Government services (PEGS). The central question to this report is: "What are technologies and market offerings now and in the next five years that will enable the coherent and efficient composition of all government resources (data, application logic and local processes) such as to support pan-European eGovernment services in a fully distributed environment?"

Global E-Government, 2004 - Set. 2004  751.9 kB

 

On demand Government - IBM - Set. 2004  2.7 MB

This book represents the IBM government team’s collective experience with e-government projects since 1996.

E-government in Central Europe - Rethinking public administration - Ago. 2004  228.2 kB

 

Multi-channel delivery of eGovernment services - Jun. 2004  451.9 kB

The study “Multi-channel delivery of eGovernment services” investigates the successful delivery of pan-European government services by means of a multi-channel approach. Because success in service delivery depends on a vast range of parameters, there is no single formula or solution that fits all situations. A multi-channel strategy can address two objectives faced by today's public bodies: improving the services provided to the user community and/or reducing the costs of providing its services.

eGovernment Leadership: High Performance, Maximum Value - Mai. 2004  3.2 MB

 

e-Government Interoperability Framework - Version 6.0 - Abr. 2004  819.2 kB

The e-GIF defines the technical policies and specifications governing information flows across government and the public sector. They cover interconnectivity, data integration, e-services access and content management. Version 6 contains the high level policy statements, management, implementation and compliance regimes. Technical policies and specifications are contained in the Technical Standards Catalogue.

Framework to Reinforce the Exchange of Good Practices in eGovernment - A contribution to eEurope 2005 - Abr. 2004  42.9 kB

 

Plan Strategique de L’Administration Electronique (PSAE) 2004-2007 - Fev. 2004  318.2 kB

 

eEurope 2005 - A study of the degree of alignment of the New Member States and the Candidate Countries - 2004  964.0 kB

This is the first study which addresses the challenge of alignment of the new member countries with the eEurope 2005 Action Plan. It captures a broad range of factors related to Information and Communication Technology infrastructure and provides a differentiated picture of the development across the current 15 member states and the 10 new member states. And it demonstrates persuasively that successful development requires going beyond national spending on ICT to providing an optimal environment for ICT development, promoting readiness and usage among all stakeholders.

e-Governance developments in EU cities. reshaping government relation to citizens - 2004  217.4 kB

 

Qualidade e Eficiência dos Serviços Públicos - Plano de Acção para o Governo Electrónico - 2004  2.5 MB

 

E-Government Benefits Study - Abr. 2003  1.1 MB

This study is in response to the National Office for the Information Economy’s (NOIE) request for a review of the demand for and benefits of e-government. It is intended to be used to provide input to future evidence-based policy formulation, to determine the benefit/cost ratio for e-government programs and to develop demand and evaluation methods for use by agencies.

EUA - E-Government Strategy - Abr. 2003  906.7 kB

Expanding Electronic Government, or “E-Government,” is one of the five key elements of the President’s Management Agenda. Initiated in July 2001, this effort is designed to make better use of information technology (IT) investments to eliminate billions of dollars of wasteful federal spending, reduce government’s paperwork burden on citizens and businesses, and improve government response time to citizens – from weeks down to minutes. A key goal is for citizens to be able to access government services and information within three “clicks,” when using the Internet.

eGovernment Indicators System - 2000  214.6 kB

The eGovernment infobarometer came into being due to the need of studying the impact that the new Information and Communication Technologies have on the Public Administration. This study allows the observation and measurement of various processes and proceedings that do not only affect the civil service, but also the population they provide service to.